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Please use this identifier to cite or link to this item: http://hdl.handle.net/2075/2864

Title: Evaluation of harmful algal bloom outreach activities.
Authors: Fleming, Lora E.
Jerez, Eva
Stephan, Wendy Blair
Cassedy, Amy
Bean, Judy A.
Reich, Andrew
Kirkpatrick, Barbara A.
Backer, Lorraine
Nierenberg, Kate
...[et al.].
Keywords: brevetoxins
harmful algal bloom (HAB)
red tide
Karenia brevis
paralytic shellfish poisoning (PSP)
neurotoxic shellfish poisoning (NSP)
Solutions to Avoid Red Tide
Poison Information Centers
Issue Date: 2007
Publisher: MDPI Publishing, www.mdpi.org/marinedrugs
Citation: Fleming, L. E., E. Jerez, W. B. Stephen, A. Cassedy, J. A. Bean, A. Reich, B. A. Kirkpatrick, L. Backer, K. Nirenberg, S. Watkins, J. Hollenback, and R. Weisman. 2007. Evaluation of harmful algal bloom outreach activities. Marine Drugs 5(4): 208-219.
Series/Report no.: Mote Contribution ; No. 869
Abstract: With an apparent increase of harmful algal blooms (HABs) worldwide,healthcare providers, public health personnel and coastal managers are struggling to provide scientifically-based appropriately-targeted HAB outreach and education. Since 1998, the Florida Poison Information Center-Miami, with its 24 hour/365 day/year free Aquatic Toxins Hotline (1-888-232-8635) available in several languages, has received over 25,000 HAB-related calls. As part of HAB surveillance, all possible cases of HAB-related illness among callers are reported to the Florida Health Department. This pilot study evaluated an automated call processing menu system that allows callers to access bilingual HAB information, and to speak directly with a trained Poison Information Specialist. The majority (68%) of callers reported satisfaction with the information, and many provided specific suggestions for improvement. This pilot study, the first known evaluation of use and satisfaction with HAB educational outreach materials, demonstrated that the automated system provided useful HAB-related information for the majority of callers, and decreased the routine informational call workload for the Poison Information Specialists, allowing them to focus on callers needing immediate assistance and their healthcare providers. These results will lead to improvement of this valuable HAB outreach, education and surveillance tool. Formal evaluation is recommended for future HAB outreach and educational materials.
Description: Marine Drugs 5(4): 208-219. http://www.mdpi.com/1660-3397/5/4/208/
URI: http://hdl.handle.net/2075/2864
ISSN: 1660-3397
Appears in Collections:Environmental Health

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